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Privacy Policy
1. Introduction
Welcome to our website. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information.
2. What Data We Collect
We may collect the following types of personal data:
- Basic identification data (first name, last name)
- Contact details (email address, phone number)
- Technical data (IP address, cookies)
- Website usage data
- Information you voluntarily provide through forms
3. How We Use Your Data
We use your data for the following purposes:
- To provide and improve our services
- To communicate with you
- To process your inquiries and requests
- To send marketing materials (with your consent)
- To fulfill legal obligations
4. Legal Basis for Data Processing
We process your data based on:
- Your explicit consent
- The need to perform a contract
- Our legitimate business interests
- Legal obligations
5. Data Sharing
We do not sell your personal data to third parties. We may share data with:
- Service providers who assist us in our operations
- Government authorities when required by law
- Business partners (with your consent)
6. Data Security
We have implemented appropriate technical and organizational measures to protect your data, including:
- Data encryption
- Regular updates to security systems
- Restricted access to data
- Staff training on the importance of data protection
7. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Restrict data processing
- Transfer data to another controller
- Withdraw your consent
- Lodge a complaint with a supervisory authority
8. Cookies
We use cookies for:
- Enhancing website functionality
- Analyzing website usage
- Personalizing content
You can manage cookie settings in your browser.
9. International Data Transfers
If we transfer data outside the EU/EEA, we ensure appropriate safeguards in accordance with the GDPR.
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy. We will notify you of any significant changes via email or a notice on our website.
11. Contact
For any questions regarding privacy protection, you can contact us:
- E-mail: info@trademed.hr
- Phone: (+385) 1 2444 667
12. Supervisory Authority
If you believe your rights have been violated, you can file a complaint with the Croatian Personal Data Protection Agency (AZOP):
- Web: www.azop.hr
- E-mail: azop@azop.hr
Effective date: April 28, 2025